Salespitches in NYC
By Rachel Sokol/Greenwich Village Gazette
ast week,
in the midst of our horrible rainstorm, I found myself running errands all
over Manhattan for both business and pleasure. By 6:00pm, I was exhausted,
tired and hungry. All I wanted to do was relax for a half-hour before
heading home to my apartment. All I needed was a quiet, dry place to sit.
I found a small, empty Starbucks on the corner of Park and 26th.
Perfect.
Fiiiiiiiinallly, I could read my NY POST and the next few chapters
of, "The DaVinci Code," in peace and quiet. I was exhausted from work,
dripping wet from the rain, and wanted to do nothing but sit down and
clear my head. I ordered a tea and sat at the corner table. It was so
obvious I did not want to be bothered.
I was completely engrossed in my book until I noticed a man
standing in front of me. He put his hands on the chair across from me
and started drumming his hands on the rim. I looked up. He was
well-dressed and clean cut and I thought he was going to ask me if he
could use my extra chair.
"Hi, there," he said, sitting down in the chair. "Are you from
around here?"
Confused, I said, "Um, yeah?" Not the most brilliant response, but
I was a little suspicious.
"You have such fabulous hair. Do you get it done professionally? I
can get you an amazing deal on your hair, skin and nails. You want to
be pampered for a discount?" he asked me, in a pushy way.
Oh, no, no, no. This was a sales pitch! This man was one of
those salon lackey’s who gets paid by the hour to lure tourists (I am
not a tourist) into giving them credit card information in exchange
for a "salon makeover." As a native New Yorker, I know to stay far
away from these annoying salespeople. They just want to make a buck
off me, and I’m too street smart to let them coax me into anything. I
am such a glutton for these ‘salespeople’ people since I have a
baby-face and a giggly laugh.
I realized he was carrying a black briefcase. Still standing in
front of me, he pulls out a gawdy pamphlet, splashed with ‘models’ on
the front. He hands me a pamphlet.
"No, thank you," I told him politely.
"You really should look at what Astara Salon has to offer. You want
your hair done with a discount, right? RIGHT. Absolutely. And we are
the VERY best." He proceeds to shove the pamphlet in my face. It’s a
cheap-looking brochure with some prices listed on it. It looks as if
it was designed by a middle-school student. Juvenile. I hand it back
to him.
"No, thank you," I tell him again, politely; turning back to my
book.
He covers my page in my book with the pamphlet. I immediately look
up at him and shake my head. I’m NOT giving into this sales pitch and
I want him to know it.
But he is relentless. "Just take a look. We offer haircuts,
manicures, pedicures, everything for pampering and I think you’re a
perfect candidate—"
"No, thanks. I’m just not interested." I hand him the pamphlet
again and start to gather up my stuff. He moves across the table and
grabs my backpack, shoving the pamphlet in my face yet again. He is
literally shaking the paper in my face and has one hand on my
backpack. I’m shocked and immediately on-guard. "Come on. This is a
fabulous deal. For just sixty dollars you get a pedicure, manicure and
facial. All I need is your credit-card: We take Visa, Mastercard—" his
voice is still smooth but forceful. I yank my bag out of his grip.
"Look, I’m not interested—" I start to stand up, and he leans in
closer to me. I’m trapped in the corner table at Starbucks and can’t
walk around him. This is not good.
"How much do you pay for your hair? Our services are top of the
line, we use amazing products, you’ll be the envy of your
friends…you’ll land the perfect guy….you’ll have hair that belongs in
magazines…in shampoo commercials…and you’ll have glowing, luxurious
skin for just sixty bucks."
I roll my eyes. "Can I go? I know this is a scam. I’m leaving," I
step forward; and he won’t step back.
"Look, this is an amazing offer: haircut, pedicure, manicure,
facial. All I need is your credit card. Just hand that over to me and
we can make an appointment. Okay? Good, right? You look like a Visa
girl. Am I right?"
"That’s none of your business," I tell him, scooping up my
pocketbook and my umbrella.
"Goodbye."
I try to step around him this time, but he’s still blocking my way.
My only choice is to crawl under the table or kick him in-between the
legs.
Too bad I don’t believe in violence.
"Rach—wait."
Rach? Rach???? Okay, buddy…NOBODY is allowed to call me ‘Rach’
or Ray unless they are my friend or a family member. A pet peeve of
mine is when a complete stranger starts to call me, "Rach." I realized
he must have seen my name written on the scrap paper I was using as a
bookmark for my book. I had doodled my name on it.
"Look—I’m not interested. Really, I’m not." I’m not giving this guy
my credit card information for some random salon treatment. I’ll be
lucky if I can pay Con Ed next month…
"This is an amazing opportunity, Rachel. Pampering from head to
toe. We are the best salon. All you have to do is put down a deposit—"
by now, I am curious to see how far he’ll take his sales pitch. I like
watching him squirm. I have immediately decided I am going to write an
article about him.
Then, to my horror, he whips out a cell phone and continues to
block my path toward the exit. "Look, I’ll just call the salon right
now if you want, and I’ll let them take your credit card info over the
phone. Here, I’ll call them right now…just give me your credit card."
He is still standing in front of me and still shoving a pamphlet in
my face. I try and catch the eye of the Starbucks employees as a
silent pray for help. One of the employees notices the annoying man
and just gives me a sympathetic look. Thanks a lot, buddy.
"So, just hand me your card info, Rach, and we can book you the
ultimate salon experience. Sound peachy?"
"Look—MOVE. Please? Go annoy someone else. I’m not giving you
anything. Let me go." I almost knock the cell phone out of his hand,
but I decide not to at the last second. This time I step OVER him, and
my hips brush against his as I dash out. UGH. But he blocks my exit
again, and I’m still cornered.
"I get five girls a day to sign up for my salon. Really. They are
so impressed and they love the treatment…here, I’ll call the salon,
and you can give them your credit card info…"
I want to tell him to ‘eff’ off. I want to tell him to ‘bite me.’
But I can’t be mean. I just can’t. I’ve tried. It’s like trying to
squeeze an apple in the palm of your hand. It’s impossible for me to
be nasty.
He shoves the pamphlet into my face again and shakes it at me, this
time he jabs at the cheesey logo/picture on the front cover. "You’ll
be making a huge mistake if you don’t register for a salon session
with Astara. This is an amazing opportunity. Really, just give me your
credit card…" He reaches for my bag again; and I pull it away and step
forward with force. He quickly blocks my path again. I hate this
cat-and-mouse game.
Finally, I yank a pamphlet from his hand and crinkle it up, tossing
it on to the floor. "Can you leave me alone now? Get a clue!"
He gives me a dirty look, than a look of horror passes over his
face. He picks up the wrinkled pamphlet and shrugs.
"You mean you let me talk all this time and you don’t even end up
signing up? What the hell? Seriously, what the hell?" he asks me.
Sorry, but I have no answer. I ignore him—what, the first nine times
he didn’t get the hint?—and walk out into the rain, leaving Mr. Sales
Pitch behind. As I’m leaving Starbucks, I see him approach another
girl sitting at a corner table. Through the window, I can make out his
words, "….Oh my god, you’ve got such great hair…"
Rachel Sokol, a native New Yorker and Yankees fan, is a
Manhattan-based writer, sot.com staffer and editor. She can be reached
at gazetterachel@nycny.net
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